Prague-Brno RegioJet Buses To Run Without Stewards From August Due To Staff Shortages

RegioJet passengers on the Prague-Brno service and several other routes will no longer enjoy steward service from August. Newspapers and magazines will be available in the racks and passengers will be able to make hot drinks themselves, the company announced in its regular newsletter. Photo credit: RegioJet / Galerie “O nás”.

Brno, Jul 31 (BD) — This summer, RegioJet will cease the popular service on most domestic lines. It was their steward service that helped the company, back when it was known as Student Agency, to expand so fast.

From the last week of July, passengers will not see stewards on board on routes between Prague, Most and Chomutov. From August, they will disappear from connections between Prague, Jihlava and Brno (except buses travelling on to or coming from abroad), and routes between Prague and Liberec, Pilsen, Brno, Zlín, Olomouc, and Ostrava.

The end of the steward service is apparently due to a lack of staff: “Like other employers, we have a long-term problem finding suitable employees. Therefore, it is not possible to guarantee steward service for all connections in the long term,” explained Ivana Kašická, director of bus and train transport at RegioJet.

For passengers, the carrier will introduce self-service on board. The company guarantees that passengers will not lose their free coffee or tea – they will just have to brew it themselves.

“The absolute priority for us is to maintain a wide range of onboard services on all our lines. Free coffee for travellers, as well as daily newspapers and access to Internet and movie services are symbols of RegioJet, and it is crucial for us to have them available whenever our guests travel with us,” Kašická said.

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